Property management software that grows NOI, not just tracks it
Run every property, unit, lease, and tenant in one system, then put the empty spaces to work. Parqay is the only property management platform with a built-in demand marketplace, so unassigned parking and idle space become booked revenue instead of overlooked square footage.
One system across every property and unit
Parqay puts your whole portfolio in a single dashboard: every property, every unit, every lease, every tenant, and every payment. There is no per-building spreadsheet, no separate tool for parking, and no reconciling three exports to answer a simple question about a unit.
Every rent payment, deposit, booking, and refund posts automatically to a built-in double-entry ledger, so the numbers behind your portfolio stay consistent without anyone keying them in twice. Maintenance history, lease documents, and payment records all live on the unit they belong to.
You manage from the web dashboard, tenants use their own web portal, and there is an iOS app that supports booking and rent payment. When you switch to Parqay, migration is assisted by our team: we import your data and validate it with you rather than handing you a blank importer.
Rent collection that does not need chasing
Tenants pay by ACH bank transfer or card, both processed through Stripe, and they can turn autopay on themselves in the portal. ACH runs on Stripe Financial Connections, so a tenant links their bank account once and never re-enters routing numbers. 3DS and SCA are handled for you.
Late fees are deliberately narrow: one is applied automatically only when an autopay charge fails and the rent stays unpaid. It is a flat amount or a percentage of rent, whichever is higher, charged once per billing period, and the tenant is notified. Parqay does not fee-blast tenants, and there is no broader late-fee automation than that.
Security deposits are collected up front before move-in and held on the platform until move-out. At move-out, the refund is one step against the original payment, with built-in guards against double refunds. For longer stays, tenants can also pay in full at checkout while you are paid out in monthly installments.
A tenant portal that reduces inbound requests
Tenants handle the routine asks themselves, which means fewer calls and emails reaching your team. In the portal, a tenant can make a payment, manage autopay, upload documents, submit a maintenance request, and cancel a reservation without waiting on you.
The details are built to preempt the follow-up message, not just take the first one:
Payments and autopay
Tenants pay by ACH or card and control their own autopay toggle, so "did my payment go through" stops being a ticket.
Documents with versioned replacements
Tenants upload documents themselves, and replacing a file keeps the prior version on record instead of overwriting it.
Cancellation with an upfront refund preview
A tenant cancelling a reservation sees exactly what will be refunded before confirming, so the outcome is never a surprise you have to explain.
Maintenance status they can see
Work orders show current status in the portal, which removes the "any update?" messages that fill a property manager's inbox.
Applications to signed leases in one pipeline
Parqay takes an applicant from digital rental application to e-signed lease without leaving the platform. Applicants apply online, you review, and the lease is signed electronically, with each party's name, IP address, and timestamp recorded on the signature. Parqay generates the lease PDF for your records.
Two honest limits, so you can plan around them: lease templates are not state-specific, so you bring the lease language your counsel has approved, and renewals are handled manually rather than auto-generated. What you get in exchange is a clean, auditable trail from application to signature for every unit in the portfolio.
One related boundary worth knowing: Parqay verifies host identity with a government ID and selfie through Stripe Identity. That is identity verification, not tenant screening, and Parqay does not produce credit, criminal, or eviction reports.
Maintenance tracking with AI triage
Tenants submit work orders with photos, and AI-assisted triage summarizes each request so you can prioritize across the portfolio without reading every ticket line by line. Every request carries status tracking from open to resolved, and each unit keeps its full maintenance history, which matters at turn, at renewal, and in any dispute.
You can note a vendor's name and contact on a request so the record shows who did the work. To be clear about scope: Parqay does not include a vendor directory and does not process vendor payments. It is the system of record for what was reported, what was done, and when, and it keeps tenants informed along the way so they do not need to ask.
Expense summaries owners' accountants can actually use
Parqay tracks every expense against enforced Schedule E categories, so tax-time categorization happens at entry instead of in a year-end scramble. You get expense summaries by property, by unit, by category, and by month, and every rent payment, deposit, booking, and refund posts automatically to the built-in ledger behind them.
When an owner's accountant asks for the numbers, you export the relevant property's summary to CSV and send it over. The categories are already the ones a Schedule E preparer expects, which is the difference between forwarding a file and rebuilding one.
Being straight about what this is: Parqay does not have an owner portal, owner statements, or owner draws. It gives you clean, exportable per-property summaries that you share with owners and their accountants on your terms.
Marketplace revenue from unassigned parking and space
Parqay is the only property management platform with a built-in demand marketplace, which means the unassigned parking stalls and idle space in your portfolio can be listed, found, and instantly booked without you lifting a phone. This is the part of Parqay that grows NOI instead of just reporting it.
You can monetize three kinds of space: parking (reserved, guest, and unassigned stalls), guest suites and stays, and coworking desks and private offices. Terms are hourly, nightly or daily, and monthly, so a stall can earn by the hour on weekdays and a guest suite by the night on weekends.
Demand does not depend on your marketing budget. Listings are searchable with instant booking, an SMS concierge on a real phone number answers inquiries and sends booking links, parking listings are posted to Craigslist automatically, and city landing pages bring in local search traffic. Hosts are paid out through Stripe Connect, and Parqay earns a percentage of marketplace bookings plus a small guest service fee, so we only make money when your space does.
Frequently asked questions
- Does Parqay have an owner portal or owner statements?
- No. Parqay does not include an owner portal, owner statements, draws, or 1099s. What it gives you instead is expense tracking with enforced Schedule E categories and summaries by property, unit, category, and month, exportable to CSV. Most managers export the relevant property's summary and send it to the owner or their accountant directly.
- How do tenants pay rent, and can they set up autopay?
- Tenants pay by ACH bank transfer or card, both through Stripe. ACH uses Stripe Financial Connections, so the tenant links their bank account once. Autopay is a toggle the tenant controls in their portal, and 3DS and SCA are handled automatically when a bank requires them.
- Does Parqay do tenant screening or background checks?
- No. Parqay does not run credit, criminal, or eviction reports. It does verify host identity with a government ID and selfie through Stripe Identity, but that is identity verification, not screening. Digital applications collect applicant information, and you run screening through whatever provider you already use.
- How do late fees work?
- A late fee is applied automatically only when an autopay charge fails and the rent stays unpaid. The fee is a flat amount or a percentage of rent, whichever is higher, charged once per billing period, and the tenant is notified. Parqay does not apply late fees in any other situation.
- Does Parqay syndicate my rental listings to third-party listing sites?
- No. Parqay does not syndicate long-term rental listings to outside listing portals. Its distribution is the built-in marketplace: searchable listings with instant booking, an SMS concierge on a real phone number, automatic Craigslist posting for parking listings, and city landing pages for local search traffic.
- What kinds of space can I monetize on the marketplace?
- Three kinds: parking (reserved, guest, and unassigned stalls), guest suites and stays, and coworking desks and private offices. Booking terms are hourly, nightly or daily, and monthly. Parqay does not currently support monetizing other space types.
- How does migrating my portfolio to Parqay work?
- Migration is assisted by the Parqay team. We import your properties, units, leases, and tenants from your existing records, then validate the result with you before you go live. It is not a self-serve importer, which is deliberate: your data arrives checked rather than guessed at.